Contact Information
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E-mail Address
info@kelexdigital.com
+372 536 83 328
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To cancel your order, please contact our customer support team as soon as possible. You can reach us at rma@kelexdigital.com. If your order hasn’t been processed or shipped yet, we’ll be happy to cancel it and issue a full refund. Please note that once the order is shipped, cancellation may no longer be possible, and a return process will need to be initiated instead.
We strive to deliver your orders on time; however, delays can sometimes occur due to unforeseen circumstances such as high demand, supply chain issues, or shipping carrier delays. You can check the status of your order directly from your profile on our website. For further assistance, feel free to contact our customer support team. We appreciate your patience and understanding!
To purchase products from our website, you’ll need to create an account with us. Once registered, simply browse our catalog, add items to your cart, and proceed to checkout. During the checkout process, you’ll need to provide valid payment information and a shipping address. If you have any questions or need assistance, our customer support team is here to help!
We accept a variety of payment methods to make your shopping experience convenient and secure. These include credit and debit cards (Visa, MasterCard, Apple Pay, Google Pay), PayPal, and other secure online payment platforms. For more details, please check the payment section at checkout or contact our customer support team.
Shipping times vary depending on your location and the shipping method selected during checkout. For digital products, delivery is instant and you will receive access as soon as your payment is confirmed. For more specific delivery times, please refer to your order confirmation or contact us for assistance.